Last Updated: April 8, 2025

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Introduction

Welcome to Zimbabwe Travel Information. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you. This privacy policy applies to all information collected through our website travel-info.co.zw, and any related services, sales, marketing, or events.

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The Information We Collect

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Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:
  • Contact us through our website
  • Subscribe to our newsletter
  • Request information about Zimbabwe travel
  • Book a trip or service through our platform
  • Participate in surveys or promotional activities
This information may include:
  • Name, email address, phone number, and mailing address
  • Travel preferences and requirements
  • Payment information (processed securely through third-party providers)
  • Any other information you choose to provide

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Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This information may include:
  • IP address and location data
  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit, page views, and website navigation
  • Time zone setting and language preferences

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How We Use Tracking Technologies

We use various technologies to collect and store information, including:

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Cookies

We use cookies to enhance your experience on our website. A cookie is a small file placed on your device that enables certain features and functionality. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more information about the cookies we use, please see our Cookie Policy.

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Third-Party Analytics

We use third-party analytics services to help us understand how users engage with our website:

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Google Analytics

We use Google Analytics to track website usage and gather demographic information. Google Analytics collects information such as how long you spend on our website, the pages you visit, and the website you came from. For more information about Google Analytics’ privacy practices, please visit Google’s Privacy Policy.

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Amplitude

We use Amplitude to analyze user behavior and improve our service. Amplitude helps us understand how you interact with our website, which features you use most, and how we can enhance your experience. For more information about Amplitude’s privacy practices, please visit Amplitude’s Privacy Policy.

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Chat and Customer Support Tools

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OpenWidget

We use OpenWidget to provide chat support on our website. When you interact with our chat service, OpenWidget may collect information you provide directly, such as your name, email address, and the content of your messages. For more information about OpenWidget’s privacy practices, please visit OpenWidget’s Privacy Policy.

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Osano

We use Osano to manage consent for cookies and tracking technologies on our website. Osano helps us comply with privacy regulations by giving you control over what data is collected. For more information about Osano’s privacy practices, please visit Osano’s Privacy Policy.

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How We Use Your Information

We use the information we collect for various purposes, including:
  • To provide, operate, and maintain our website
  • To improve, personalize, and expand our website
  • To understand and analyze how you use our website
  • To develop new products, services, features, and functionality
  • To communicate with you, including for customer service, updates, and marketing
  • To process your transactions
  • For compliance with legal obligations
  • To protect against fraud and unauthorized access

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Data Sharing and Disclosure

We may share your personal information with:

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Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

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Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may share your information with third parties when we have your consent to do so.

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Third-Party Websites

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

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Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:
  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to deletion of your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent
To exercise any of these rights, please contact us at privacy@travel-info.co.zw.

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Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

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International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Zimbabwe and choose to provide information to us, please note that we transfer the information to Zimbabwe and process it there.

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Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this policy.

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Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

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Technical Implementation Details

This privacy policy was implemented with the support of:
  • GitHub: For version control and hosting of our documentation source code
  • Mintlify: For documentation hosting and rendering